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Privacy Policy

Home Privacy Policy

Last Updated: May 15, 2025

At Soveltra Luxury Hotel & Casino ("Soveltra," "we," "us," or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit our website, use our services, or stay at one of our locations.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.

1. Information We Collect

1.1 Personal Information

We are collecting personal information that you provide directly to us when you do this things:

  • Make a reservation or book a stay
  • Register for a casino loyalty program
  • Complete forms on our website
  • Subscribe to our newsletter
  • Participate in promotions or surveys
  • Contact our customer service

The types of personal information we have to collect include:

  • Name, email address, postal address, phone number
  • Payment information and billing address
  • Date of birth and government-issued identification (for casino and hotel check-in purposes)
  • Reservation preferences and special requests
  • Gaming preferences and history (for casino guests)

1.2 Information Collected Automatically

When you use our website, we may automatically gather information about your device and behavior, such as:

  • IP address, browser type, operating system
  • On our website, you can peruse pages, click links, and take activities.
  • Referring and exit pages
  • Date and time stamps
  • Cookies, web beacons, and other tracking technologies were used to collect this information.

2. How We Use Your Information

We may use the information:

  • Process and manage your reservations and stays
  • Provide and maintain our services
  • Process payments and billing
  • Administer casino loyalty programs and gaming activities
  • Communicate with you about your reservations, requests, and inquiries
  • Personalize and improve your experience
  • Monitor and analyze usage patterns and trends

3. Disclosure of Your Information

We may share your personal information with:

4. Cookie Policy

We monitor and retain user activity on our website using cookies and other tracking technology. Cookies are files containing a limited bit of data, which may include an anonymous unique identity.

5. Data Security

We have taken appropriate technical and organizational precautions to ensure the protection of your personal information. However, please keep in mind that no mode of Internet communication or computer storage is completely safe.

6. Your Rights and Choices

Depending on your location:

  • Access to your personal information
  • Correction of inaccurate or incomplete information
  • Deletion of your personal information
  • Objection to or restriction of processing
  • Data portability
  • Withdrawal of consent

7. Contact Us

If you have any questions or query about this Privacy Policy or our privacy practices, please contact us at:

Soveltra Luxury Hotel & Casino
Attn: Privacy Office
123 Casino Boulevard
Las Vegas, NV 89109, USA

Email: [email protected]
Phone: +1 (800) 123-4567

Soveltra

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Contact Info

  • 123 Casino Boulevard, Las Vegas, NV 89109, USA
  • +1 (800) 123-4567
  • [email protected]

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